OUR ONGOING RESPONSE TO COVID-19

To our valued customers,

As you know, our communities are facing an unprecedented public health crisis with the ongoing spread of the COVID-19 virus. It has been a stressful few weeks, as the situation evolves on a daily basis. With incredible speed at which things are changing around us, we are continuously adapting our operations and business. We are striving to be proactive instead of reactive. Below, you will find our newly implemented procedures for all installs.

NEWLY IMPLEMENTED PROCEDURES ON ALL INSTALLS:

• Our installers will be calling sites prior to their arrival to have units unlocked.
• During installations, no maintenance staff or other vendors working in the unit/area at the same time. IF maintenance needs access for any reason, we will vacate the unit during that time. Please communicate to our office if this is necessary so we can contact our installer.
• Upon completion, a call will be made to your office staff notifying you the job is complete and the unit can be locked up.
• OCCUPIED UNITS: Occupied Units will be scheduled on a unit by unit basis. The tenant will need to be out of the unit while any work is being done.

Please do not hesitate to call us if you have any questions at (253) 856-1288. 

Thank you for your continued support!

The Alliance Team